360° BRAND RESET & GROWTH HIRE STRATEGY

CASE STUDY

FIRST BRAND MANAGER HIRE | 2022 - 2025 | 10 MONTH TRANSFORMATION

ABOUT-FACE x TAPESTRY HOUSE

The Challenge

I joined about-face as the brand's first brand manager hire in 2022, then returned at a pivotal moment when the brand needed to reclaim the disruptive identity that originally set it apart.

Its marketing had begun leaning more commercial — creating distance from its DNA. The edge had softened. The brief: bring it back.

Services

Brand Strategy

Brand Positioning

Brand Voice

360 Launch Strategy

Product Marketing

Social Strategy

Social Art Direction

Influencer Strategy

E-commerce Strategy

Creative Production

Experiential Marketing

Lifestyle Marketing (email / SMS)

The Approach

I co-led a consumer perception study with the CEO and an external agency that became the strategic backbone for a full 360° brand and marketing reset.

The work spanned owned channels, DTC, creative direction, content, social, paid media, email/SMS and experiential — a phased rebuild designed to bring back edge while driving measurable growth.

Cultural Approach

On the cultural side, I oversaw a strategic partnership with Live Nation, activating the brand at Governors Ball and Lollapalooza alongside Halsey's album release and 2026 music tour.

PARTNER

Live Nation

TALENT

Halsey — Album Release + 2026 Tour

ACTIVATION

Governors Ball

ACTIVATION

Lollapalooza

High Performance
Results

~400%

DTC REVENUE GROWTH
WITHIN 10 MONTHS

+150%

IMPRESSIONS

200+

ORGANIC TAGGED POSTS / MO

100+

INFLUENCER PARTNERSHIPS

+27%

SITE TRAFFIC

+125%

ENGAGEMENT

200-300%

EMAIL GROWTH

CAMPAIGN CONCEPTING

360° BRAND STRATEGY

SOCIAL MEDIA ART DIRECTION

BRAND POSITIONING

INFLUENCER STRATEGY

CREATIVE DIRECTION

CAMPAIGN CONCEPTING 360° BRAND STRATEGY SOCIAL MEDIA ART DIRECTION BRAND POSITIONING INFLUENCER STRATEGY CREATIVE DIRECTION